SMS updates
Release Ledger SMS program — operated by Vivus Tech LLC
Release Ledger is a platform operated by Vivus Tech LLC that helps participating music artists send SMS updates to fans who have explicitly opted in. Messages are artist-to-fan marketing and engagement — new music releases, show and event announcements, merch/drop updates, fan-club updates, and links to artist content or offers.
Questions about the SMS program? Contact Vivus Tech LLC at support@releaseledger.com. Mailing address: Vivus Tech LLC, 2108 N St #15874, Sacramento, CA 95816.
How fans opt in
There are two ways a fan can subscribe, and both require the fan's explicit consent:
- Web form.On an artist's Release Ledger Fan Hub page (which may also be reached by scanning a QR code), the fan enters their mobile number and checks the SMS-consent box, which is unchecked by default. The same form is reproduced below.
- Text keyword (double opt-in). The fan texts JOIN(or an artist's published custom keyword) to the artist's number and receives a confirmation message; they are not subscribed until they reply YES. Consent is recorded with a timestamp. The exact messages are shown below.
Consent is never a condition of any purchase or of access to a fan page. We never message purchased, rented, scraped, or third-party lists.
Text to join: the exact message flow
Text JOIN to +1 (209) 267-4416. You are not subscribed until you reply YES.
- You text JOIN to +1 (209) 267-4416.
- You receive: “Release Ledger - Pivot Back: Reply YES to confirm SMS subscription. Msg freq varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help.”
- You text YES to confirm.
- You may also receive Twilio Advanced Opt-Out's Messaging Service opt-back-in confirmation before or alongside the Release Ledger welcome.
- You receive from Release Ledger: “Release Ledger - Pivot Back: you're in. We'll text new releases, shows, drops. Reply STOP to unsubscribe.”
Reply STOP at any time to unsubscribe, or HELP for help. Message frequency varies. Message and data rates may apply. Consent is optional and not a condition of any purchase or Fan Hub access. See our Privacy Policy and Terms.
Each artist on Release Ledger sends from their own number; the number above is the registered sender for the Pivot Back program.
Subscribe to SMS updates
To subscribe by SMS, enter your mobile number and check the box, which is unchecked by default, then tap Connect & follow. To continue without SMS, leave the box unchecked — you'll go straight to the artist page and nothing is submitted or stored; phone is only required when you choose SMS. You can also open the full artist signup page.
Program details
- Message types: new releases, show/event announcements, merch/drop updates, fan-club updates, and links to artist content or offers.
- Message frequency varies.
- Message and data rates may apply.
- To opt out: reply STOP at any time to stop receiving messages.
- For help: reply HELP, or email support@releaseledger.com.
- No mobile information — including phone numbers and SMS opt-in or consent data — is sold or shared with third parties or affiliates for their own marketing or promotional purposes. See the SMS section of our Privacy Policy.